Return Policy

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If an item is used and found to be defective within 30 days, you may exchange the item for another of the same type.  

Coils are NOT included in this policy.  If a coil has been used we can not accept it as a return.  We highly recommend testing all purchased coils before using them in any atomizer.  VacaVapes does offer voltometers for this purpose HERE, and an inline model for mechanical mods HERE.

Please do not send your purchase back to the manufacturer.

To inquire about returns or exchanges, or for any other questions or concerns, please feel free to